Reid Ryan Wants a More Fan-Friendly Astros, So Here Are Our Suggestions

Categories: Baseball, Sports

ryan_crane.jpg
Reid Ryan and his new boss, Jim Crane, meeting the press on Friday.
In his introductory press conference on Friday, new Astros team president Reid Ryan made it clear that things are going to change. He wants the team to be more fan-friendly, and he said he's going to work on making it clear that the team is now putting fans first.

So here are a few suggestions that Mr. Ryan might want to take under consideration.

5. No More Dynamic Pricing

The Astros put dynamic pricing into effect for all games, all seats this season. The primary problem is that it's not really dynamic pricing -- where the market drives the price of the ticket -- but is instead more like premium pricing -- where the team charges a higher price for tickets for games against certain teams. So when the Astros said in advance that tickets would be priced higher for games against the Rangers, Yankees, Red Sox and Angels and they set the price that tickets would be priced at, the market wasn't driving the costs, the team was driving the costs.

This is a bad baseball team. If people actually want to come out to watch the Astros play baseball, then the team should be doing everything possible to make that happen instead of trying to drive fans off by charging higher prices for certain games. Does the team make money doing that? Yes. But is making money in the short term worth driving away fans?

4. Get a Deal with CSN Houston Already

Do you really want to be fan-friendly? Then get the Astros back on television. Yeah, yeah, if you have Comcast then you can watch the Astros games. But there's no reason baseball fans should have to put up with awful customer service and an awful cable product to watch a bad baseball team. Sure, Jim Crane whining to David Barron on Friday night made getting a deal possibly even harder -- admitting to the press that the network's in financial trouble and is drawing down on its credit is probably not the best way to get all of the other providers to cave in to the network's demands.

But the truth of the matter is that any deal has to be better than no deal, right? Besides, the Astros have been the only stumbling block to a deal. The Rockets and Comcast have agreed to numerous deals with the other providers only to have the Astros veto the deals. But get the team on TV, start making some money for the network, let the fans watch without having to illegally access the games or subscribe to Comcast.

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70 comments
KendallandPatricia Bird
KendallandPatricia Bird

Dear Astros: Please consider the suggestions of this article. We are long time fans. The team has become a stranger to us. There is no joy in Mudville (Houston). The mighty Crane has struck out.

Jacob Bocanegra
Jacob Bocanegra

My nine yo nephew who plays SELECT ball could care less about the astros. He's a Yankees fan. Ur losing a generation of fans to video games and MLB is still touting Jackie Robinson?

cypsmith1
cypsmith1

If Reid wants to have an impact, he should disband Comcast Sports Network.  Not only was CSN a community wide money grab on fans and non-fans alike, it actually forced all Houston television households to pay up to $3.40 per month - FOREVER - for the privilege to watch what had been for several decades free.  As unpopular as Jim Crane is in Houston, perhaps he should take a page from his football counterpart Bob McNair, who does not hold his fans hostage: disband CSN.

Jacob Bocanegra
Jacob Bocanegra

First fire Reid Ryan make me CEO. I will sell upper deck seats for a dollar. Get rid of Dynamic pricing. Bring up Delino Desheilds Jr and all the kids to bring excitement. Keep JD Martinez and Altuve..bring up the kids don't give me that "it might destroy their confidence " BS ,24 yo kids start in the NBA and NFL. Either ur a major leaguer or ur not.put ur big boy pants on......

Jason McElweenie
Jason McElweenie

Keep the tickets to games the same price no matter who they are playing

Carl Carlson-Drexler
Carl Carlson-Drexler

All of the above and in the article, plus strip out the "homages" to other ballparks in MMP. Don't care about the Wrigley ivy or the hill in old Crosley Field. Make it about Houston!

Carol Jobe
Carol Jobe

Spend more money for better players. We will come then!!!

Bob Morgan
Bob Morgan

allow tailgating in the parking lots before games!

jshare
jshare

have to agree with all of John's points. Why not do what another team does and award some lucky fans in the bleachers the owner's seats for the night? And why not have vendors selling popcorn and hot dogs in the stands instead of expensive beers? Truth is whenever the Astros do get better and make the playoffs the real fans get squeezed out of those tickets. By the way, do the LastStros even have a PR guy? As for cable, this is one time I don't blame Comcast. Another suggestion on TV for home games use 2 announcers instead of 3. Blum & Ashby do fine together on the road.

Mark White
Mark White

end the comcast deal so everyone can watch the games

H_e_x
H_e_x

Beat some sense into the owners, that should be enough.

Garrett Stephenson
Garrett Stephenson

RETURN TO THE NATIONAL LEAGUE so we can continue hating the Cubs, Cardinals as we have OUR WHOLE LIFE.. MLB SCREWED US ALL!!!!!!!!!!!!!!!!!!!!!! Nice to have all games on West Coast now, sure that will help your viewership.. I don't care if the team stinks.. I was a DIE hard fan of 25 years.. and you guys Ruined it...

Alex Botti
Alex Botti

Unfortunately Reid Ryan's boss is the one who made all the fan-unfriendly decisions over the last year. I don't think he's going to get anywhere barking up that tree.

Blaine Fentress
Blaine Fentress

I agree with all these points. Talent may never make it to the team...but they could do certain things now to bring people back to the games. Kansas City has made it worked with the quality of the on-the-field product by making that Kauffman Stadium as family-friendly and baseball-friendly as possible.

Eric Brumfield
Eric Brumfield

Turn the Astros from a small market team, too a team the 4th largest city in the US deserves.

Mark Skadiddlibop
Mark Skadiddlibop

Get rid of CSN... who's dumb idea was that to alienate the majority of your fanbase?

Tracy Geiser
Tracy Geiser

If there are a TON of empty seats down low, let those of us who can only afford the cheap seats move on down by the 3rd inning. It will help your TV ratings if the seats look full anyway!

Kerrie Brenneman Dishon
Kerrie Brenneman Dishon

They need an American idol type PR push so we can get to know who our Astros are, their back-story if you will. We can get behind the boys if we feel we are invested in them.

Tobin Erp
Tobin Erp

if you offer a minor league product, while rebuilding, you can't expect us to pay major league prices

Tobin Erp
Tobin Erp

get a deal done with comcast for starters. comcast blames the astros, who blame directv, who blame comcast, etc. I'm tired of hearing blaming, i want a solution. also, why did you block the view with billboards??? i realize mlb is a business, but act like you care about your fans

Jack Winkler
Jack Winkler

Perhaps he could write Mr. Crane that $10mil check he was begging off of fans before the season started.

Daniel York
Daniel York

Spend more on payroll? Possibly win some ball games?

Ken Rice
Ken Rice

The Astros have one of the top rated minor league systems in all of baseball, I know its hard to hear but give it a little time. Do y'all know they are selling polish sausages as bratwurst at Minute Maid? That in and of itself is a travesty.

Brian Castille
Brian Castille

I have been to other ballparks around the country and one thing they all have in common is their food puts the Astros to shame - it just plain sux. In the 300/400 level, the food selection is about as awful as it can get. They have also ruined the view of downtown with their ugly signs. What a joke.

Gary Rayford
Gary Rayford

How about lower ticket prices since most can't even watch them on tv. I am a life long fan that lives almost 3 hours away. That would be a good step in the right direction until the tv mess is solved.

Joe G. Camacho
Joe G. Camacho

have "we know we suck, but please continue supporting us" nights

Seth Coman
Seth Coman

Get rid of "dynamic pricing" for tickets.

Joe Pinney
Joe Pinney

Take ticket and concession prices back to 1964 for one random night each week all season long. That way everyone gets a chance at saving a lot of money and having a great time at the ball park.

Leslie Pruski
Leslie Pruski

1. Ladies Night. 2. Better food options at better prices. 3. Better service at concessions. 4. Meet and Greet with the players – very few people/fans know them. 5. Lower ticket prices.

Doug Butler
Doug Butler

What can be more fan friendly than actually being able to watch them on TV.

Jim Edyburn
Jim Edyburn

Mr. Ryan can call me at anytime, there are many game day Ops issues that should be addressed.

Jeff Hunter
Jeff Hunter

1. At least until 2015, General Admission low-pricing for upper-decks. 2. Cancel Aramark and bring in Houston Food Truck restauranteurs. 3. Dome nights, where pricing is what it was in the Dome. 4. Bring your Dog nights. 5. Cater to the elitists, but acknowledge the every-fan with the amenities of the park...Lefty's in the Dome was an affordable place to hang out and watch the game...there is nothing like that at Minute Maid. 6. Change the name of the park to "The Juicebox."

Danielle Quinn
Danielle Quinn

Agreed - and most of all - yes move the DAMN stupid sign to a location that doesn't ruin one of the greatest things inside the park - the view! Sheesh

Tom Burke
Tom Burke

the other guy was ALL business, I hope Reid Ryan keeps the FANS at the top of the list. I'd say get rid of CSN, get rid of dynamic pricing and promote, promote, promote special events and family friendly entertainment at AFFORDABLE pricing.

Leila Khaled
Leila Khaled

honestly, y'all should be asking the texans management. they have players who make an effort to interact with fans and they give back to the community a lot. that has to come from the top down. i haven't been to an astros game in over 5 yrs because i feel absolutely no connection.

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