BurgerFi: Saving the Environment One Bad Dish at a Time

burgerfiburger.jpg
Photos by Molly Dunn
While the stamp is cute, the burger is not as good as it would seem.
I love that the Market Street and Woodlands Waterway areas are growing with new shops and restaurants, so I had to check out the new burger joint next door to Hubbell & Hudson. BurgerFi is a chain burger restaurant based in Florida that just opened its first Texas location in The Woodlands.

Since it's known for its all-natural burgers and all-natural, earth-friendly decor, one would think that this good-for-the-environment place would offer delicious, fresh, juicy burgers and sides, but that was definitely not the case. I guess I set my expectations too high for this new hand-crafted burger restaurant.

Once you walk inside, you're overwhelmed with BurgerFi's interpretation of "natural" decor, and by that I mean everything is basically made from recycled products, like chairs made from Coke bottles, tables made with recycled wood, and huge fans that run on reduced electricity. It kind of feels like you have walked into a restaurant from the future, one that probably belongs in Tomorrowland at Disney World.

Oh yeah, and you're greeted by every employee in the restaurant yelling, "Welcome to BurgerFi!" It's nice, but it gets obnoxious when you're trying to order something and have to repeat it five times before the cashier hears what you have to say.

burgerfiappledog.jpg
There should be a signature topping on the Chicken Apple Dog.
From the looks of the menu, BurgerFi seems to have the right idea when it comes to burgers, fries, hot dogs and shakes. Choose from a list of All-Natural Burgers, like the BurgerFi Cheeseburger with BurgerFi sauce (no description of what that is, but I assume it's a mayonnaise-dressing concoction); a B.A.D. (Breakfast All Day) Burger complete with Angus beef, American cheese, bacon with a maple syrup glaze, fried egg, hash browns, grilled diced onions and ketchup; or a VegeFi Burger made with quinoa.

You can also make your own burger with whatever toppings and sauces you want. BurgerFi also serves hot dogs with toppings ranging from mustard and kraut to chili and bacon.

All these hot dogs and burgers sounded great, but the part of the menu that caught my eye was the secret menu. If it's so secret, then why is it on the menu? Sure, it's not on the main menu board, but it's in the little pamphlets in front of the register. I just don't get it.

Most of the items on this not-so-secret secret menu give you the option to get different toppings on your burger, like grilled mushrooms, or have two veggie burgers on a potato bun rather than one patty on a multigrain bun. You can also personalize your fries; this option intrigued me the most because I love crispy fries whose crunch you can hear when you take a bite, so I decided to order my fries well done.

burgerfivegefi.jpg
Underneath the lettuce is actually a tasty quinoa burger patty.

BurgerFi does serve certain beers, and glasses or bottles of wine, depending on availability, so that's a perk with a casual fast-food burger restaurant. You also don't have to stick to just one type of soda; BurgerFi has a Coca-Cola Freestyle Machine where you can create your own flavor of soda. Sounds like a science experiment that could quickly go wrong.

Once the buzzer went off and our food was served, I was disappointed with the presentation. The burgers were cute with the "BurgerFi" stamp on the bun, but other than that, they just looked kind of gross; you don't get any plates with your burgers and the piece of plastic paper wrapped around the greasy burger isn't strong enough to hold it in place, causing you to make a mess.

I ordered two burgers two different ways: one BurgerFi Burger on a regular bun and one VegeFi Burger wrapped in lettuce instead of a bun. While the regular burger looked better than the veggie, it certainly didn't have the juiciness and flavor you're looking for in a burger; in fact, it was quite dry. My mom constantly had to dip each bite in mayonnaise just to combat the overcooked meat, which she asked to be cooked medium, not well done.

burgerfifrenchfries.jpg
Fries well done? More like mushy burned fries.

And the burger wasn't the only thing overcooked. Apparently "Fries Well Done" on the secret menu is code for Burn My Fries. I was expecting crispy fries coated with salt, but BurgerFi has totally missed the mark. The majority of them were limp in the middle and burned on the ends. I did find one super crispy fry, though; other than that, they were a huge disappointment.

The Chicken Apple Dog sounded quite tasty when I ordered it; in fact, the cashier said it was her favorite, and when we asked what toppings to put on it, she said it was great just as it was. Wrong. It's just a sweet hot dog...nothing special. For a specialty hot dog, you would think there would be a signature topping.

I will give BurgerFi credit for making a flavorful veggie burger, though. Aside from the presentation, the quinoa burger was sweet, salty and balanced well with the melted white cheddar cheese. It's not the best-tasting veggie burger I've ever had, but it was much better than the regular one.

All in all, if you're looking for a place to take your kids for burgers, fries and shakes and to get yourselves a glass of wine or beer, BurgerFi is, well, just kind of mediocre.But I suggest going through the McDonald's drive-through and buying your own beer and wine; it's cheaper and probably a lot tastier.

Location Info

Venue

Map

BurgerFi

1501 Lake Robbins Drive, The Woodlands, TX

Category: Restaurant

My Voice Nation Help
17 comments
rockystoller
rockystoller

I live in Aventura, Florida and I came across this article via google and I have to disagree with it. I've eaten at Burger Fi many times and have no problem with it. I think it's great quality! My boyfriend and I always have a great experience. The person who wrote this needs to learn what good food tastes like.... and this is coming from someone who is in culinary school so I know a little bit about food lol.

romeo_and_juliet
romeo_and_juliet

Seriously, how old are you? Also, BurgerFi is a franchise not a local restaurant.

romeo_and_juliet
romeo_and_juliet

I have to agree. I am also a burger fanatic and was disappointed with BugerFi. The hamburger patties were lacking in flavor, the BurgerFi sauce also lacked flavor. In addition, to no taste the restaurant seemed unprepared for dinner service; one register had no cash and two of the four wine offerings were not available. There are better flattop burgers for a better price. But I will give them one more try.

gino23
gino23

I'm confused? I tried this Burgerfi after reading other Blogs in which the bloggers raved about the food.  I thought it was fantastic, so fantastic that we have been there 4 times in the past 10 days.. The burger was one of the best burgers I ever had. My wife has had the veggie burger as well as the Apple dog and she loved them! 

We are burger connoisseurs and we have tried them all. In and Out, Shake Shack, 5 guys, etc.

Burgerfi Blows them away.  Anyone can have a bad day. I strongly recommend you try Burgerfi for yourself!  You will be glad you did. 

tkeith
tkeith

I had the brisket burger with onion rings and a raspberry diet coke. The burger needed salt but it was delicious. The rings were huge and perfectly crispy. Will definitely return......and I'm a huge Beck's Prime fan!

cinnasticks333
cinnasticks333

They must be treating the employees like crap! They must have implemented the same "ObamaCare" cuts to hours for full time restaurant employees as Dave and Busters and all the other major restaurant chains. All I can say is if these big chains don't learn the value of good employees soon they will be put out of business by the little guy !  It takes happy people with a passion for food to make a great restaurant and if you overwork and underpay and mistreat employees of course the business will fail.

Autumn Smith
Autumn Smith

Also, anyone who suggests McDonald's over a local burger place deserves to have a Double Quarter Pounder thrown in their face.

Autumn Smith
Autumn Smith

You took your mom to your free restaurant-reviewer meal? You are the essence of #ForeverAlone!

WoodlandsTraveler
WoodlandsTraveler

Coal Burger tried their brand of an all natural type of experience not to long ago and it didn't go over to well in The Woodlands. We at TWEats aren't exactly "tree huggers" but, we do appreciate that companies are incorporating recycled products into their business when appropriate. :)
Aside from that, it's sad to hear that BurgerFi has sunk so low, so quickly. We sampled a B.A.D. Burger, the veggie burger ( fried by default), “Urban” style fries and a couple other things and had an enjoyable experience. We plan to return soon.
http://thewoodlandseats.com/burgerfi/

John Bat
John Bat

and I found BurgerFi quite delicious. Less expensive than most gourmet burger places such as The Counter.

John Bat
John Bat

horrible photo of the cheeseburger! all you took a picture of was the bun and the lettuce. You need a lesson on camera angles.

neilquan
neilquan

@cinnasticks333 I doubt this is at issue here, but it wouldn't be a bad thing if the little guy started beating the big stores. It would be great to keep the money in the community.

neilquan
neilquan

@WoodlandsTraveler Nice review. I'm gonna give a try next time I'm out by the Woodlands and hope Houston Press's experience was an isolated one.

Now Trending

From the Vault

 

Loading...