Comment of the Day: Not So Enamored with H-E-B

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Here on Eating Our Words, the commenters absolutely make the blog, and our Comment of the Day honors the best of the bunch.

Every day, we read you guys and pick the commenter, or commenters, who made us laugh, cry, salivate over something delicious, or think about things in a new way.

In return, we offer them a virtual White Russian.

Today Katharine Shilcutt gave us a peek inside the new Montrose H-E-B, which is apparently a lot like the stores in the suburbs.

And commenter Elsa, an H-E-B shopper from the 'burbs, wrote in with her (not so great) experiences:

As someone who lives out in the 'burbs and has dealt with two rather recent HEB openings, let me warn HEB newbies of what they can expect: uneven availability of goods, constant reshuffling of brands (don't expect that item you suddenly fall in love with to be offered two months from now, even if it's still being produced... it will just disappear), and prices that rise up to 25% overnight. My son's favorite Martinelli Apple Juice went from $4.97 to $5.99 between weekly shops, so I go to the scourge that is is Kroger for it and paid $4.74. Also, have a backup plan for decorated birthday cakes because their decorators are very hit and miss.

Anybody else share these experiences?



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7 comments
Corey
Corey

Seen that exact same thing happen at the bunker hill store, hey wait I liked the harrissa powder, uhm... uhm... It used to be right here wtf?  Their stores have also been poorly stocked and picked over badly from bunker hill to westheimer, and at off hours 7-9pm, were these my stores (Dad used to own several Minimax's) I'd have gone ballistic. No Canada Dry Ginger Ale, who is ordering for this store?!?!  And Krogers is just as bad, River oaks (aka Milf) Krogers was totally out of chicken the other day, short of wings, that's all they had..

Jack Tyler
Jack Tyler

I needed coffee, so I drove in on opening day (H.E.B. carries Community Dark Roast coffee at $2.00/pound cheaper than Kroger). They had one of those in-house printed coupons on it for buy-one-get-one-free.  Good deal, but I'll never see that price there again. I thought that the store was sterile and stark.  Half-empty parking lot on opening day. I'll not return (It's too dangerous to venture inside the loop for supplies anyway).

ec
ec

HEB has gone really downhill on the managerial side..... they are trying to focus on this new store and suddenly have replaced the managers working where I shopped and ended up here.  What seems to be prevalent is that their brand has taken over completely for some items (no more baked Lay's potato chips).  Major disappointment would be the best description.

Ann Potter
Ann Potter

Welcome to the big city. Grocers, routinely, base their prices on demographics & demand. Access to certain brands will broaden, but the store just opened. Expecting perfection on opening day always results in disappointment. The money we spend on gas - chasing down bargains - is an exercise in futility. Apparently, you haven't been to the HEB on Fountainview & Westheimer. If you're bothered by a few cents here & there, their stocking practices in a very cramped store will send you right over the edge. 

Ali
Ali

I have never, ever had this experience. I've never paid more at HEB overall for shopping. Maybe on individual items, but my total is always less than I spend at other grocery stores. Plus, the people are always friendlier - like they actually care about their jobs. 

Dennis H.
Dennis H.

The parking at the Kingwood H-E-B is awful.  Otherwise, it's a great grocery store.

Ali
Ali

It was awful when it was Holiday Foods many, many years ago. The bakery was my first job!

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