19 Reasons Retail Workers Hate the Holidays

Categories: Style/Fashion

This is what these Wal-Mart workers' Thanksgiving looked like.

Parking in the employee area so far from the building you arrive 30 minutes early for the walk

Having to go back to the mall for your own gift shopping and hating every moment

Hearing the same holiday music over and over again

Being held personally responsible when things sell out

Mandatory overtime

You miss every great holiday party because of work

Clock out time is 10 p.m., but you don't go home until 1 a.m. because of late shoppers coming it to "just look"

Customers trash the store. You dream of strangling them with the sweater they just threw on the floor.

No breaks, except to pee or scarf down food-like substances

Meals either come from the food court or the tray of cookies in the break room

Shoplifters - this is their high season

It doesn't matter what you say - Happy Holidays, Merry Christmas, Happy Hanukkah, Happy Kwanzaa - everything is offensive to someone

People have no appreciation for you because "you chose to work here"

If you want to ease the pain of retail works, just bear in mind these three things:

Thank you goes a long way.
The golden rule never hurt anyone.
Patience is indeed a virtue.

My Voice Nation Help

While going to UH Downtown, I supported myself by working part-time at the now defunct, Foleys.  It was hell.  I remember long hours, rude customers, bitchy bosses and lame Christmas lunches.  I still get eye twitches when I am in a department store and see the SKU gun.   


ok here goes, i worked three Christmases in a toy store. Tickle me Elmo, Selena dolls, Buzz Lightyear, and the nintendo 64 had all came out in the same year. I had a 1000 ppl a day asking for these items, ppl asking me when our truck came in,when we expected more, but beacuse these were Hot items they didnt come in the regular truck shipment, they came UPS and that guy would just show up sometimes with whatever he had. and every day the store looked like a bomb went off, then you had the kids who were off of school coming in to steal sht. oh and one time a lady came in claiming she bought her kid a playstation but when she got home the box was empty so she wanted another one. Really???  So after that we had to literally open every box sold in front of the customer to show them the console was in there...then corporate would get crap on sale and send it to us to get rid of, im looking at this sht like "who ordered this crap, i cant sell this" the most obscure out of date toys and video games , we had to dispaly and push onto our customers...We also had the most ridiculous sales goals set by corporate, in Almeda Mall they wanted us to sell 5-7000$ of crap per day!! 


In advance of the "customer is always right," comments, I'm sorry. For the 26 months I did retail--yes, it did feel like a jail sentence--I was blessed to manage a record store. But I had friends who worked the other stores in the mall and my heart bled for them.

As soon as I got a decent job--paid time off, etc--I would take one of those days, ideally a Wednesday or Thursday and hit the ground running. The stores were restocked, the thieves were asleep/on a nod, and everyone else was at work. Even in December, I could be done with all of it by lunch. But then I was never a "Always the lowest price" person and refused to be herded like a bovine.

The only time I was treated rudely by a store clerk--not indifferent/short/tired/bored/over it but genuinely, insultingly rude--was the incentive I needed to educate myself of this new amazon/computer thingy.   


I used to work for Circuit City (before it shot itself in the foot by firing all of its trained commission salespeople who knew what the hell they were talking about and replaced them with teenagers they could pay minimum wage but anyway). Strangely enough, one of the nastiest holiday shoppers I had was ANOTHER RETAIL EMPLOYEE. 

This lady came in an hour before closing on Christmas eve, wearing a Foley's name badge and wanting the $20 boombox. It was an hour before closing on Christmas eve, do you think we were out of the $20 boombox? IT WAS AN HOUR BEFORE CLOSING ON CHRISTMAS EVE, of course we were out of all the cheap stuff!

I explained that we were out of the $20 boombox and she threw a fit, screaming into my face because apparently it was my personal responsibility to make sure the manufacturer was sending us an adequate supply of cheap shit and her kid's Christmas would be ruined and I was a stupid bitch and blah blah blah.

It being an hour before closing on Christmas eve, I had pretty much run out of fucks to give. "I noticed your name badge," I said. "Do you work at Foley's?"

"Yeah?" she snapped back.

"Do you have an electronics department?"


"Do you get an employee discount?"


"Then why don't you get one there?"

"BECAUSE WE'RE SOLD OU--" Pause. Realization. "OH FUCK YOU!" And she stomped away.

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