Hey Netflix - WTF?

Categories: Random Ephemera

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The Netflix Team sent over an e-mail earlier today - our $9.99 a month membership plan that covered unlimited streaming and unlimited DVDs is changing. Now we have a choice of unlimited streaming and no DVDs or unlimited DVDs (one at a time) and no streaming (each for $7.99 a month). Or, and we're guessing this is the choice Netflix hopes we make, we can have unlimited streaming and unlimited DVDs for $15.98 a month.

We love Netflix Up until today, we loved Netflix. We use Up until today, we used Netflix streaming every day. So why's a $6 bump in price got us ready to hit the "Cancel" button on our membership? We've got three really good reasons.

First, if we keep both streaming and DVD service, we'll be paying 60 percent more in fees for the same service.

Second, just DVDs or just streaming won't give us access to the entire Netflix library. In order to maintain the level of choices we have now, we'll have to go to the new, higher priced plan. Like many of its customers, we watch streaming films far more frequently than we watch DVDs, but we like the option as an alternative to streaming. Many of Netflix's classic as well as more obscure or less popular titles are available only on DVD. Othello - the 1952 film with Orson Welles in the title role, the 1965 version with Laurence Olivier, even the 1995 version with Laurence Fishburne as the Moor - are all available only on DVD. Citizen Kane? Only on DVD. Sunset Boulevard, Singin' in the Rain? Only on DVD.

And third, even if we go with the higher priced plan, Netflix's collection of titles is about to decrease. Several of its contracts for exclusive film content (which Netflix negotiates on a studio-by-studio basis), are set to expire next year, according to CNN Money. Amazon has stepped into instant streaming in a big way, and Google is looking to increase its presence in the market; both are expected to try and steal titles away from Netflix as those contracts are renegotiated.

So, let's review: It's going to cost more to see fewer films. That's fucked up, Netflix.


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13 comments
jiayoua
jiayoua

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seand
seand

Don't blame netflix blame the greed in hollywood. netflix has to pay for rights to be able to stream movies and are paying under 100 milllion right now to do that, next year its going to be around 1.2 billion so it forces netflix to raise prices. This also means all of are favorite streaming services like amazons new service and hulu are both going to have big price jumps soon. so thanks Olivia for directing peoples angry at the wrong people. Top notch reporting.

bmwr1150gs
bmwr1150gs

Also, netflix streaming is hardly reliable - balky streams, voice/video misalignment, etc.  A price hike might be justified if netflix was delivering whatthey are selling - but they aren't, so AMF, netflix.

Mr. Blonde
Mr. Blonde

The solution: cancel your netflix accounts on or before August 31. 

FriedB
FriedB

we cancelled netflix yesterday, and signed up for the hulu plus trial. 

Jenniferweb
Jenniferweb

This increase is ridiculous Netflix is (was) good, but too expensive now. An alternative is the service from  "TVDevo" website that runs well and consumes less bandwidth. I found out about it on the CNN site a while ago and have been using it since.

Shahkhan
Shahkhan

I completely agree, they didn't even give customers an incentive to combine the streaming and DVD combo 7.99 a pop for both services!!! They claim it's to give customers more "options", thank you netflix for now giving me the "option" to leave. It's only a matter of time before google and amazon dominate this market if these are the options you present to customers.

Elizabeth Shelby
Elizabeth Shelby

I agree 100%, and yet, will still probably pay the higher fee.

Adonian
Adonian

Seriously WTF netflix, i have been a loyal customer since DAY 1!! I used to pimp this service when i worked a worst buy, NOW you FUCK your customers AGAIN.  At least give me a courtesy reach around you bastards.I use playstation network and vudu, now I gotta hope that amazon streaming comes to my ps3.  I think I'm gonna have to cancel my membership.Oh yea two words for ya netfucks FUCK YOU!

Monkey
Monkey

I'll probably cancel and wait for Google or Amazon. I want more choices at cheaper or same prices not less for more. This is the way of the Web.

Tinay
Tinay

The best thing to do is step away from your digital life and realize these are all just tools.

If you are holding out hope about streaming PS3s you should either get a girlfriend or find a new hobby.

FriedB
FriedB

Hulu Plus streams on the PS3. I don't think you need a playstation plus account anymore...just download it from the psn store.  I tried it last night. It works, not as good as netflix...but it works. $7.99 for streaming.... but more titles than netflix. 

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